Conpeak.

From process review to live operation

Software and AI automation for your business processes.

Conpeak builds custom software and reliable AI workflows for small and mid-sized companies. We analyse real business processes, deliver working prototypes fast, and stay responsible for the solution all the way into production.

Live demo: try the Agent Lab
  • Munich, Germany
  • 15+ years of software experience
  • Direct collaboration
  • From prototype to operations

Starting point

Many important processes work – but only with too much manual effort.

  • Orders arriving as emails and PDFs

    Orders come in by email or PDF and are copied into internal systems by hand.

  • Information spread across systems

    ERP, spreadsheets, inboxes and one-off tools – nobody sees the whole case in one place.

  • Dependence on individual people

    Critical routines only work because experienced employees carry them in their heads.

Conpeak builds custom solutions exactly where standard software, spreadsheets and manual coordination are no longer enough.

Try it live

Watch a controlled agent at work.

You can run the service case from the top of this page yourself in the Conpeak Service Agent Lab: the fault report is interpreted, machine, contract and spare-part data are retrieved, business rules apply — and the technician dispatch waits for your approval.

Interactive demo with synthetic data — no sign-up, straight in the browser. German-language UI.

Open the Agent Lab

A second use case

Another example: orders nobody retypes anymore.

The same process – once the way it runs in many companies today, and once after the change. In both cases, the approval stays with a person.

Today

  1. 01Email with a PDF lands in a shared inbox
  2. 02Line items and quantities are retyped
  3. 03Customer data is looked up in the ERP
  4. 04Anything unclear: another email round-trip
  5. 05The order is created by hand
  6. 06Traceable only through the inbox

With Conpeak

  1. Email and attachment are read automatically
  2. Line items and quantities are extracted
  3. Customer data and articles are checked
  4. Missing information is flagged
  5. A team member reviews and approves
  6. The order is created and logged

The timeline at the top of this page shows the same structure for a service case: the same building blocks, a different process.

Approach

From a concrete problem to a productive solution.

  1. 1

    Understand the process

    We talk to the people responsible and to the future users. Together we clarify where time is lost, errors occur or information is missing.

  2. 2

    Test the solution as a prototype

    We quickly build a first working version. That makes it possible to judge early whether the approach works in the real workflow.

  3. 3

    Implement for production

    We build the solution reliably, integrate existing systems and take operations, security and maintainability into account.

  4. 4

    Keep developing

    After go-live we collect feedback, improve the solution and add new capabilities.

  • Short feedback cycles
  • Visible progress
  • Direct communication
  • No long concept phases without results

Services

Four building blocks for working operations.

From the first analysis to day-to-day operations – every service starts from a concrete business process.

Process analysis and prototyping

We talk directly to the people who run the process every day, identify the biggest bottleneck and quickly build a working prototype. That makes it visible early whether the solution actually helps in daily work.

What's included
  • Conversations with users and stakeholders
  • Analysis of existing workflows
  • Identification of manual bottlenecks
  • A working prototype
  • A clear recommendation for implementation

Custom operational software

We build tailor-made software for processes that standard products don't cover well. The solution follows the real workflow – not a predefined product.

What's included
  • Production and order management
  • Internal administration software
  • B2B portals
  • Machine and inventory management
  • Integration of existing systems

AI workflows and agents

We connect language models with clearly defined tools, company data and controlled approvals. The result: reliable AI workflows that support employees and safely prepare or automate repetitive tasks.

What's included
  • Processing of emails and documents
  • Structured data extraction
  • Search across internal information
  • Preparation of cases
  • Human-in-the-loop approvals
  • Integration with existing systems
  • Evaluation, monitoring and error handling

Continuous development and support

After go-live, we stay responsible. We maintain the solution, react to new requirements and keep developing it together with your company.

What's included
  • Direct support
  • Ongoing improvements
  • New features
  • Monitoring
  • Technical operations
  • A fixed monthly engagement

AI in business processes

AI becomes valuable when it becomes part of a working process.

A language model on its own is not yet a reliable business solution. Conpeak builds the system around it – with clear rules, controlled approvals and traceable results.

Controlled flow

  1. Intake
  2. AI processing
  3. Validation
  4. Approval
  5. System action
  6. Audit log

Control instead of black box

Controlled execution

AI works in clearly defined steps with limited tools – not as uncontrolled autonomy.

Human approval

Critical actions are prepared by the system and reviewed by employees before they are executed.

Clear permissions

Each workflow may only access the data and systems it needs for its task.

Traceable results

Every step is logged. It always stays visible what happened – and why.

Technical details and further use cases

The system around the model

  • Data access
  • Tools
  • Permissions
  • Business rules
  • Validation
  • Human-in-the-loop
  • Monitoring
  • Evaluation
  • Error handling
  • Auditability

Concrete use cases

Processing incoming orders

  • Read emails and attachments
  • Extract line items and quantities
  • Check customer data and products
  • Detect missing information
  • Prepare the order for approval

Coordinating service requests

  • Classify the request
  • Identify the affected machine
  • Retrieve history and documentation
  • Prepare a suggested solution
  • Create or escalate a ticket

Providing operational information

  • Combine information from several systems
  • Answer questions in natural language
  • Detect deviations and missing data
  • Create daily summaries

Projects

Selected projects from practice.

The business outcome is the focus – technology is the tool.

Industry / Production

Custom production management for operational workflows

Development of an internal platform for managing and monitoring production-related processes. The solution was tailored directly to the company's actual workflows and is continuously extended with new features.

  • A central overview
  • Less manual coordination
  • Adaptable to new requirements
  • Long-term development
  • Java
  • Spring Boot
  • React
  • PostgreSQL

B2B / Commerce

B2B ordering platform for existing customer processes

Development of a custom B2B online shop that digitises customer orders and connects them with internal workflows. The focus: simple usability, reliable processes and a precise fit.

  • Digitised orders
  • Less manual effort
  • Direct access for business customers
  • Integration into existing processes
  • Java
  • Spring Boot
  • React
  • PostgreSQL

AI / Fashion Tech

Free-text product search powered by language models

Development of an AI-supported moodboard and search platform. Users describe the moods and products they are looking for in natural language. Embeddings and semantic search connect the query with matching product data.

  • Natural-language search
  • Faster product selection
  • AI connected with structured product data
  • LLM
  • Embeddings
  • Vector search
  • Spring
  • Vue

Further project experience in IoT, banking, e-commerce, automotive, mobile and cloud infrastructure.

Entry offer

Agent Workflow Assessment

For one concrete operational process we assess whether and how AI support holds up – vendor-neutral. What you get is a reasoned recommendation, even when that recommendation is: this doesn't need AI.

What we assess

  • Suitability for AI support
  • Data and systems involved
  • Required tools and integrations
  • Risks and approvals
  • Agent builder versus hybrid or custom system
  • Expected implementation effort
  • Suitable success criteria

What you receive

  • A technical solution architecture
  • A workflow model
  • A risk and integration assessment
  • A recommendation for the most sensible route
  • On request, a small working prototype

Two variants

Asynchronous

Technical first assessment

Based on the process form and the material you provide. No meeting, no sales call – you receive the assessment in writing.

  • Starts with the form below
  • Written result
  • No meeting required
Paid engagement

Prototype Sprint

A clearly bounded section of the process gets built for real. The result isn't a concept but something that runs, against which the decision can be tested.

  • Firmly bounded scope
  • A working result
  • A solid basis for deciding

Scope, duration and price depend on the process and are agreed in writing up front.

Get a technical review of your process

About Conpeak

Direct collaboration with technical responsibility.

Conpeak GmbH is a software company registered in Dettenhausen near Stuttgart, with a location in Munich. Behind Conpeak stands many years of experience in building, modernising and operating demanding software systems – across more than 50 software projects in industry, B2B, e-commerce, banking and automotive.

You work directly with an experienced technical contact – from the first process analysis through prototyping and implementation to ongoing support. Depending on the project, Conpeak works with specialised partners.

Our ambition is not to use as much technology as possible. Our ambition is to build a solution that works for users, stakeholders and the company in the long run.

Sergej Subkov

Managing director and technical contact

What Conpeak stands for

  • Direct communication

    No intermediate layers. Requirements, decisions and feedback are discussed directly.

  • Full ownership

    We take responsibility for the whole solution – not just for individual tickets or pieces of code.

  • Long-term support

    We stay available after go-live and keep developing the solution.

Technology

Technology that fits the task.

We work with Java, Spring Boot, TypeScript, React, Vue, Flutter, PostgreSQL, Docker, Kubernetes, cloud platforms and current language models, among others. The choice depends on the process, the existing infrastructure and long-term operations.

Show the full technology stack

Backend

  • Java
  • Spring Boot
  • REST APIs
  • PostgreSQL
  • MongoDB
  • Kafka

Frontend

  • React
  • Vue
  • Angular
  • TypeScript

Mobile

  • Flutter
  • Android
  • Firebase

Cloud and operations

  • Docker
  • Kubernetes
  • AWS
  • CI/CD
  • Monitoring

AI and agents

  • LLM APIs
  • Structured outputs
  • Tool calling
  • Retrieval
  • Embeddings
  • Vector search
  • Agent workflows
  • Evaluations
  • Observability
  • Human-in-the-loop

Contact

Which process costs your team unnecessary time today?

Describe a manual, error-prone or opaque workflow. You will receive a written first assessment of whether a standard tool, an agent builder, a hybrid solution or custom development is the most sensible route. We only suggest a call once the case holds up technically and commercially.

Emails.subkov@conpeak.de
LocationMünchen · Dettenhausen bei Stuttgart
Direct contactYour request doesn't land in a ticket system – it goes directly to the technical contact.

Submit a process for review

Only the first three fields are required. The more you fill in, the more solid the first assessment will be.

Contact
The process

These answers form the basis of the technical assessment.

Scope